Frequently Asked Questions
Everything you need to know about Frame Sauce. Can't find your answer? Contact us.
Getting Started
What is Frame Sauce?
Frame Sauce is an AI-powered product photography tool for e-commerce sellers. Upload a photo of your product — even a bad one — and get back studio-quality images plus SEO-optimized listing copy. Built for sellers on Amazon, Etsy, Shopify, eBay, and every marketplace.
Do I need design or photography skills?
Not at all. Frame Sauce handles everything — background removal, professional lighting, composition, styling. Just upload a photo and let the AI do the work. If you can take a phone photo, you can use Frame Sauce.
What kind of product photos can I upload?
Literally anything. Smartphone photos, poorly lit images, cluttered backgrounds — our AI works with all of them. For best results, make sure the product is clearly visible. Supports JPG, PNG, and WebP up to 10MB.
How do I get started?
Sign up for free (no credit card needed), get 3 free credits, upload a product photo, and see the results in seconds. The whole process takes under a minute.
Is there a free trial?
Every new account gets 3 free credits at no cost. That's enough to generate 3 single images or see a Sauced Listing Pack in action.
Features
What is a Sauced Listing Pack?
Our star feature. Upload one product photo and get back 6 unique, professionally styled images (hero shot, lifestyle scene, detail close-up, alternative angle, dark background variant, and banner image) plus AI-generated SEO copy (title, description, bullet points, and tags). Everything you need to list and sell.
What image resolutions are available?
Standard resolution is included with all plans. 4K resolution is available on Pro and Studio plans and costs 2x credits.
What are custom presets?
Presets let you define your brand's photography style and apply it consistently across your entire catalog. Define preferred backgrounds, lighting, composition — save once, reuse forever. Available on Pro and Studio plans.
Can I generate multiple variations?
Yes — 1, 2, or 4 variations per prompt. Each variation is unique, so you can pick your favorite. Variations multiply the credit cost.
Can I use reference images?
Yes, upload up to 4 reference images alongside your product photo to guide the AI toward your desired style.
Credits & Pricing
How does the credit system work?
Simple: 1 credit = 1 standard image. 2 credits = 1 4K image. 6 credits = complete Sauced Listing Pack (6 images + SEO copy). Credits reset monthly on your billing date.
What plans are available?
Free (3 one-time credits), Starter ($12.99/mo, 40 credits), Pro ($49.99/mo, 200 credits), and Studio ($199/mo, 1,000 credits). All paid plans include a 30-day money-back guarantee.
Do unused credits roll over?
Credits reset monthly. Choose a plan that matches your typical usage.
Can I change my plan?
Anytime. Upgrades are instant. Downgrades take effect next billing cycle.
What's the refund policy?
30-day money-back guarantee on all paid plans. Not satisfied? Full refund, no questions asked.
Technical
How fast is image generation?
Most single images in under 5 seconds. Full Sauced Listing Packs in under 30 seconds.
What marketplaces are supported?
All of them. Amazon, Etsy, Shopify, eBay, WooCommerce, Walmart Marketplace — our images are optimized for every major platform including Amazon's white background requirement.
Can I access my generation history?
Yes, all past generations are saved. Re-download, save favorites to your gallery, or regenerate anytime.
Do you offer API access?
API access is available on the Studio plan for integrating Frame Sauce into your workflow.
How is my data handled?
Stored securely. We do not use your product photos to train AI models. See our Privacy Policy for details.
Still Have Questions?
Try Frame Sauce free and see the results for yourself. 3 credits, no credit card.
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